Park Hyatt Shanghai

Park Hyatt Shanghai occupies the upper floors of the Shanghai World Financial Center, offering guests dramatic, sky-high views of the Bund and the river. The hotel is highly regarded for its striking infinity pool, spacious suites, and an exceptionally helpful concierge team. However, guests frequently note some visible wear in the rooms and occasional service inconsistencies during check-in and breakfast.

Best for

• View seekers — The hotel's location on the 79th to 93rd floors provides iconic, panoramic vistas of the Oriental Pearl Tower and the river from the rooms, lobby, and pool.
• Wellness enthusiasts — The high-level facilities, particularly the impressive infinity pool and well-regarded spa, are frequently highlighted as standout features.
• Business travellers — Situated in the Lujiazui financial district, the hotel is highly convenient for meetings and offers premium, spacious accommodations.

Not ideal for

• Modern design purists — The property opened in 2008, and some rooms exhibit visible wear-and-tear, such as scuffed floors and dated decor.
• Travellers demanding flawless service — Guests occasionally experience check-in delays, variable English proficiency among some staff, and inconsistent service quality between shifts.

Rating breakdown

• A-Location — Conveniently located in the Lujiazui financial district with spectacular views, though most major attractions require a short ride.
• A-Rooms — Spacious and clean with high ceilings and great views, but showing some signs of age and minor maintenance issues.
• B+Service — The concierge team is highly praised by name, but check-in delays and inconsistent service quality are reported.
• A-Dining — Features high-floor dining venues with excellent views and a breakfast selection that is generally well regarded despite occasional service lapses.
• AFacilities — The sky-high infinity pool, spa, and fitness centre are major highlights of the guest experience.
• B+Value — Guests pay a premium primarily for the iconic skyline location and views, though some services like laundry carry high costs.

Verdict

Book this hotel if you want an iconic high-rise experience with sweeping views of Shanghai and excellent wellness facilities. It is less suitable for those who expect brand-new room interiors or flawless, highly consistent service throughout their stay.