Kostas

Kostas is a stylish four-star boutique hotel in Saint Petersburg that opened in 2022. Reviewers consistently praise its exceptionally spacious, modern rooms and its rich weekend breakfasts featuring unlimited sparkling wine. However, guests frequently highlight recurring issues with front desk service, billing errors, and room ventilation.

Best for

• Romantic couples — The hotel features beautiful contemporary design, seasonal photo zones, and upper-floor rooms with scenic terraces or bay windows that are perfect for a weekend getaway.
• Short-term business travellers — It offers close proximity to the Moskovsky Railway Station, reliable Wi-Fi, and a well-equipped conference hall and meeting room.

Not ideal for

• Light sleepers — The central ventilation and air conditioning systems are reported to be quite noisy, and some rooms face a busy road.
• Families with small children — Potential check-in delays of up to several hours and room drafts during colder months can make stays uncomfortable for families.
• Travellers demanding seamless administration — The front desk is prone to long queues, billing mistakes, and extremely slow processing of refund requests.

Rating breakdown

• A-Location — Conveniently central and near a metro station, though some rooms face a noisy main road.
• B-Rooms — Remarkably spacious with stylish decor, but let down by noisy ventilation and inconsistent housekeeping during longer stays.
• C+Service — Highly divisive, with some warm and helpful staff contrasted by long check-in delays and slow billing resolutions.
• ADining — Excellent buffet breakfasts with high-quality dishes and unlimited weekend prosecco, complemented by a 24-hour lobby bar.
• B+Facilities — Features a gym, a summer rooftop terrace, and business amenities, though the underground parking has very tight spaces.
• B-Value — While the room sizes and breakfast quality are premium, administrative hiccups and maintenance issues detract from the overall value.

Verdict

Kostas is a great choice for couples and business travellers seeking spacious, stylish accommodation and excellent breakfasts near the railway station. However, those who require flawless service, quick check-ins, or sensitive climate control may want to look elsewhere.