Andaz 5th Avenue, by Hyatt

Andaz 5th Avenue, by Hyatt is a premium boutique hotel in Midtown Manhattan celebrated for its exceptionally spacious, loft-style rooms with high ceilings. While reviewers praise its prime location opposite the New York Public Library and complimentary lobby perks, recent feedback highlights a persistent lobby odor and a disappointing basement breakfast setup.

Best for

• Midtown tourists — The hotel sits in a flawless location steps from Bryant Park and Grand Central Terminal, making it highly convenient for sightseeing.
• Spacious loft admirers — Travellers who value room size and high ceilings will find the unusually large, airy rooms a rare treat for New York standards.
• Couples and solo travellers — The contemporary design, complimentary evening wine, and open-concept layout are ideal for couples or business travellers without children.

Not ideal for

• Families and groups — The impractical bathroom layout features multiple sliding doors with no locks, offering very little privacy.
• Light sleepers — High street noise from Fifth Avenue easily penetrates the rooms, meaning earplugs are highly recommended.
• Value seekers — Guests are subjected to a mandatory $40 daily Destination Fee that delivers little tangible value, alongside expensive dining options.

Rating breakdown

• A+Location — A flawless Midtown location directly opposite the New York Public Library and Bryant Park.
• BRooms — Unusually large with high ceilings and great showers, though bathroom doors lack privacy and high surfaces can be dusty.
• B-Service — Front desk staff can be highly welcoming, but management is often slow and indifferent to technical issues or guest complaints.
• B-Dining — Breakfast has been relocated to a dark, windowless basement bar, though the complimentary lobby drinks are highly appreciated.
• BFacilities — Features a small but modern fitness center and a stylish lower-level cocktail bar, though there is no spa.
• B-Value — Undermined by a mandatory $40 daily Destination Fee and pricey breakfast options.

Verdict

Book this hotel if you want exceptionally large rooms in a prime Midtown location and do not mind open-concept bathrooms. Avoid it if you expect flawless service, require absolute quiet, or are sensitive to lobby odors.