The Carlton Moscow

The Carlton, Moscow is an opulent five-star grand hotel located in the heart of the capital on Tverskaya Street. Reviewers consistently praise its majestic imperial atmosphere, newly renovated guestrooms with smart-home technology, and its exceptional spa. While it offers legendary Kremlin views and highly personalized service, guests occasionally note minor administrative billing friction at checkout and slower service in the lobby bar.

Best for

• Lovers of classic luxury — Guests seeking an opulent, grand hotel atmosphere with glittering chandeliers, marble bathrooms, and heated floors will find their expectations met here.
• High-ranking business travellers — The hotel offers executive transfers, a highly functional Carlton Club Lounge with panoramic Red Square views, and a prime location near key government and business hubs.
• Fans of panoramic views — The rooftop O2 Lounge provides unbeatable, iconic views of the Kremlin and Red Square, making it a premier spot for dining and cocktails.

Not ideal for

• Budget tourists — The hotel's pricing matches the ultra-luxury segment, with accommodation and additional services significantly exceeding the city average.
• Quiet neighborhood seekers — Located on Tverskaya Street, the hotel sits in the dynamic epicenter of capital life rather than a quiet, residential district.

Rating breakdown

• A+Location — Situated on Tverskaya Street, just a five-minute walk from Red Square, the Bolshoi Theatre, and major metro stations.
• ARooms — Spacious, quiet, and newly renovated rooms featuring high ceilings, marble bathrooms, and tablet-controlled smart-home systems.
• B+Service — Attentive 24/7 reception and concierge teams, though service in the lobby bar and breakfast restaurant can occasionally lag.
• A-Dining — Features refined Italian breakfasts at Sartoria Rossi and exceptional panoramic dining and cocktails at the rooftop O2 Lounge.
• AFacilities — Home to the luxurious Carlton Spa, which features a crystal-encrusted hydromassage pool, a thermal suite, and a modern fitness room.
• B+Value — Reflects premium luxury pricing, though guests should watch out for potential remote payment fees and minibar discrepancies.

Verdict

The Carlton, Moscow is an exceptional choice for discerning travellers and business leaders who want world-class luxury and iconic Kremlin views in the absolute center of Moscow. Those on a budget or seeking a quiet residential escape should look elsewhere.