Shangri‑La Hotel Chengdu

Shangri-La Hotel Chengdu is an established five-star property situated on the riverfront facing the illuminated Anshun Bridge. Guests consistently praise the hotel's attentive, proactive service, extensive leisure facilities, and generous breakfast buffet. However, many reviewers note that the guest rooms are showing their age and that tobacco smells can occasionally drift onto non-smoking floors.

Best for

• Scenic-focused travellers — Those who book Horizon or executive rooms can enjoy excellent night views of the river and the skyline.
• Active leisure guests — Visitors have full access to comprehensive wellness facilities including a gym, indoor pool, jacuzzi, sauna, and tennis court.
• Nightlife enthusiasts — The hotel's riverside location is within easy walking distance of lively local bars and evening walks.

Not ideal for

• Modern design purists — Guests who expect brand-new, recently renovated rooms may be disappointed by the dated finishes and stained carpets.
• Smoke-sensitive guests — Those with zero tolerance for tobacco smoke may find the inconsistent enforcement of non-smoking policies on guest floors frustrating.

Rating breakdown

• A-Location — Excellent riverside setting near Anshun Bridge nightlife, though it is a 10- to 20-minute walk to the nearest subway station.
• B+Rooms — Spacious and generally clean, but furnishings and carpets are dated and show visible wear.
• AService — Highly professional and helpful staff who frequently receive praise for resolving issues and assisting with transport.
• A-Dining — Features a first-class breakfast buffet with live cooking stations, though bills are subject to additional service and tax charges.
• AFacilities — Superb amenities including a well-equipped gym, indoor pool, tennis court, and an executive lounge.
• B+Value — Offers solid five-star amenities and service, though extra dining fees and dated rooms slightly impact the value proposition.

Verdict

Book this hotel if you want reliable five-star service, extensive facilities, and beautiful riverside views near Chengdu's nightlife. Avoid it if you require a newly renovated room or are highly sensitive to occasional cigarette smells.