Grand Hyatt Beijing at Oriental Plaza

The Grand Hyatt Beijing at Oriental Plaza is a premium five-star hotel integrated into a major business complex in the heart of the capital. Reviewers consistently praise its unbeatable central location near major historic sights, its exceptional resort-style indoor pool, and its attentive service. However, guests frequently note a stark contrast between the modern, renovated rooms and the dated, older accommodations.

Best for

• Families with children — The hotel offers spacious apartments equipped with private kitchens and washing machines, alongside a spectacular tropical-themed indoor pool that delights guests of all ages.
• Sightseers and shoppers — Its prime location puts the Forbidden City and Tiananmen Square within walking distance, while direct underground access to the Oriental Plaza shopping centre and metro makes exploring effortless.
• Business travellers — The hotel provides excellent facilities for hosting business events and conferences, situated right within a major central business hub.

Not ideal for

• Budget-conscious travellers — High rates for extra services, such as separate breakfast charges and lobby bar drinks, can significantly increase the overall cost of the stay.
• Boutique hotel enthusiasts — Those seeking an intimate, ultra-modern boutique atmosphere may find this large, stately commercial complex less suited to their tastes.

Rating breakdown

• A+Location — Superb central position on Chang'an Avenue within walking distance of the Forbidden City and Wangfujing, with direct underground metro access.
• BRooms — Renovated upper-floor rooms and family apartments are stylish and comfortable, but unrenovated rooms in the older wing show wear and musty odours.
• A-Service — Highly professional reception and concierge teams offer excellent assistance, though some line-level staff face language barriers and deposit refunds can be slow.
• ADining — Features an exceptionally varied buffet breakfast and the famous Made in China restaurant, though on-site dining and drinks are expensive.
• A+Facilities — Highlighted by the spectacular Club Oasis tropical indoor pool, a fully renewed spa, and a modern gym, though Wi-Fi speeds can occasionally lag.
• BValue — Offers a high level of luxury and convenience, but extra services are pricey and the required check-in deposit is substantial.

Verdict

This hotel is an excellent choice for families, business travellers, and tourists who want a central Beijing base with top-tier leisure facilities. To ensure a premium experience, guests should specifically book a renovated room on the upper floors and be prepared for high incidental costs.