Conrad Beijing

Conrad Beijing is a five-star urban luxury hotel in the Chaoyang District, housed in a striking skyscraper designed by MAD Architects. Reviewers consistently praise the property for its world-class, highly personalised guest service and exceptional dining experiences. However, guests frequently note that the 2013 building is showing its age, with minor room wear and occasional cigarette smoke entering through the ventilation system.

Best for

• Business travellers — The hotel is situated in the heart of the Chaoyang business district, close to CBD offices and the CCTV headquarters, and features an executive lounge with panoramic views.
• Families with children — The guest relations team provides thoughtful, child-friendly touches, including signature plush teddy bears and rubber duckies.
• Leisure tourists valuing service — Guests receive exceptional, proactive assistance from a dedicated guest relations team that can coordinate needs via WeChat and resolve unexpected emergencies.

Not ideal for

• Fans of ultra-modern properties — The hotel opened in 2013 and exhibits visible signs of wear, such as tired furniture, plumbing glitches, and slow-draining showers.
• Smoke-sensitive travellers — A recurring issue is the smell of cigarette smoke drifting into non-smoking rooms through the shared central ventilation system.

Rating breakdown

• A-Location — Conveniently located in the Chaoyang District near Sanlitun, directly opposite the scenic Tuanjiehu Park, though major historic sights require a taxi or metro ride.
• BRooms — Spacious rooms feature high ceilings and floor-to-ceiling windows with great views, but suffer from aging furniture, plumbing issues, and occasional tobacco smells.
• A+Service — The guest relations team delivers phenomenal, highly personalised service, though some line-level front desk staff have limited English.
• ADining — Features an outstanding breakfast selection at the library-themed Chapter restaurant and highly praised beef noodle soup in the executive lounge.
• A-Facilities — Offers an excellent 25-metre indoor pool and a 24-hour gym, though the spa lacks a sauna or hammam.
• B+Value — The exceptional hospitality, dining quality, and lounge benefits justify the price, despite some physical wear in the rooms.

Verdict

Conrad Beijing is an excellent choice for business travellers and tourists who prioritise top-tier personalised service, great dining, and scenic park views. It is less suited for those seeking a brand-new, high-tech hotel or travellers highly sensitive to faint tobacco odours.